Fair Travel Co. Privacy Notice

Date Last Updated: December 4, 2023

1. About Fair Travel Co. and Our Commitment to Privacy 

Fair Travel Co. offers tourism experiences (“Services”) which support sustainability conservation efforts. We also offer an e-commerce store and make charitable donations/investments to green organizations. 

Fair Travel Co. (“Company” or “we”) respect our users’ (“you,” “user,” or “users”) privacy and are committed to protecting it through our compliance with this notice. This notice describes the types of information we may collect from you or that you may provide when you visit the website https://fairtravelco.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Notice describes the personal information we collect, how we collect that information, the reasons we collect information, and how we share the information. In this Privacy Notice, you will also find out the choices you have regarding the information we collect, including how you can manage, update, or request to delete that information.

In utilizing our Services and/or visiting our Website, you agree to the collection, use, disclosure, and management procedures described in this Privacy Notice.

This Privacy Notice is incorporated into our Terms of Service, which also apply when you use our Services. 

2. Personal Information Fair Travel Co. Collects, How It Is Used & Shared

Information Collected

We collect several types of information from and about users of our Website, including information by which you may be personally identified ("personal information") and we collect it in a variety of ways, as detailed below.

Personal Information You Provide: 

This information is collected directly from you to provide our Services and communicate with you:

  • Name

  • Phone number

  • E-mail

  • Student ID (if applicable) for possible discounts

  • Payment information for booking purposes

  • Dietary or health restrictions for accommodations

  • Mailing address

  • Billing address

  • Contact preferences

  • Contact or authentication data

  • Usernames and passwords for logging into our website

  • Gender identity for room assignments

  • Government identifiers such as passport, citizenship, visa, and/or green card information to verify permission for international travel

Personal Information Collected Automatically:
This information is collected through your use of our Services or Website

  • Cookies and Other Tracking Technology - This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. We use cookies that our website payment platforms, Stripe and PayPal, facilitates. For information about viewing the cookies placed on your device, visit the cookies Stripe uses and the the cookies PayPal uses.

These functional and required cookies are always used, which allow SquareSpace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. PayPal, our payment platform, does not respond to or honor DNT signals or similar mechanisms by web browsers.  

Third-Party Use of Cookies – This website will have advertising platforms, such as Instagram, Facebook, and TikTok, that may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time. They may use this information to provide you with interest-based advertising or other targeted content. The following are cookie providers used:

Device and Location Data - This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address and associated general location data 

  • This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

  • We share this information with Google Analytics, our website analytics provider, to learn about site traffic and activity.

How Personal Information Is Used

We may use your Personal Information for the following reasons:

  • Providing the Service

    • Scheduling trips 

    • Operating and maintaining the Service

    • Notifying you about changes to your itinerary

    • Reminding you of upcoming travel plans - for example, we may utilize your email or phone number to remind you of any upcoming trips you have scheduled

    • Discussing questions or concerns with you and communicating with you in providing the Service 

  • Marketing

    • Informing you of any marketing specials

    • Promotion of our Services

    • For example, we may utilize your e-mail or phone number if the Company is running any prize draws and competitions that may be beneficial to you. You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom or filling out our “Unsubscribe List”.

  • Customer Support

    • Contacting you in response to a customer service/support request

    • Enabling user-to-user communications – for example, we may utilize your email or phone number to invite you to message boards or chat rooms to prepare for an upcoming trip. 

  • As Required by Law

    • Data may be used to comply with any legal requests from law enforcement, court orders, subpoenas, tax purposes, and to carry out the Company’s legal and contractual obligations. 

  • Terms of Service

How We Share Personal Information

We may share personal information with third parties in certain circumstances to facilitate our Services including: 

  • Service Checkout and Payment Processor

    • If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

    • Information collected during your checkout may include your:

      • Billing address

      • Details about your order

      • Email address

      • Name

      • Phone number

      • Payment information

    • We share this information with SquareSpace, which has a direct integration to PayPal, so they can provide website services to us. SquareSpace’s Privacy Notice contains information pertinent to our Users in Section 12. Our Users are identified as “End Users” in SquareSpace’s Privacy Notice. 

  • Scheduling a Trip

    • When you schedule a trip by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

      • Name

      • Email address

      • Phone number

      • Details relating to your trip 

    • We share this information with Travefy, our itinerary management and service provider, so that they can provide online booking services to us. Please see Travefy’s Privacy Notice for more information. 

3. Privacy Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Cookies and Tracking Technologies 

    • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

    • If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  • Promotional Offers from the Company 

    • If you do not wish to have your Personal Information used by the Company to promote our own or third parties' products or services, you can opt-out by contacting us or sending us an email stating your request to explore@fairtravelco.com. 

    • If we have sent you a promotional email, you may opt-out by clicking the unsubscribe link at the bottom.

4. Access to Personal Information

Accessing, Correcting, Modifying, or Deleting Your Personal Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at explore@fairtravelco.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

5. Children or Minors

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website without consent from their parent or guardian. We do not knowingly collect or sell Personal Information from children under the age of 18 without the child’s parental or guardian consent. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we collected or received Personal Information from a child under 18 without any verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at explore@fairtravelco.com.

6. How to Contact Us

If you have any questions, comments, or concerns regarding this privacy notice, our privacy practices, or your personal information, contact us at explore@fairtravelco.com. 

7. Changes to Our Privacy Notice

Fair Travel Co. reserves the right to modify this Privacy Notice at any time in accordance with this provision. If such changes are made, we will post the revised Privacy Notice on the Fair Travel Co. Platform and update the “Last Updated” date at the top of this Privacy Notice. We will also provide you with notice of the modification in the event material changes are made. If you disagree with the revised Privacy Notice, you may cancel your Fair Travel Co. Account. If you do not cancel your Fair Travel Co. Account before the date the revised Privacy Notice becomes effective, your continued access to or use for the Company’s Website or Services will be subject to the revised Privacy Notice. You are responsible ensuring we have an up-to-date active and deliverable email address for you, and periodically visiting our Website and this Privacy Notice to check for any changes.